Solution pre- interm. Reading unit 1-5

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Storm chasers

North America is famous for its wide open spaces, and this landscape can cause some very

exciting weather. In fact, the USA has more tornadoes than any other country – there are about

1,200 every year in a part of the country called 'Tornado Alley'. 1_______, It's also in this area that there

are hundreds of people studying the weather. They are just normal people, but their favourite

activity is following storms and getting as close as possible to a tornado! We call these people

'storm chasers', and it’s quite easy to become a storm chaser these days. All you need is a mobile

phone, a good car and GPS.

Gabe Matthews is a storm chaser, and he follows the weather as often as possible. ‘Seeing a

powerful tornado is an amazing experience,’ says Gabe, 'but it isn't easy to be in the right place at

the right time. 2___ When we know that a big tornado is coming, we have to drive a long way.

Then we have to wait for ages before we see the weather changing. But when that starts to

happen, it’s so exciting.’

Many people become storm chasers because they like the danger. But Gabe is always very

careful. 3___ 'Once I saw cars flying through the air,' says Gabe, 'and a big American truck! That

was really exciting, but we watched it from far enough away. You don’t want those cars to hit you!’

Another reason people chase storms is to film them. A news channel recently used one of Gabe’s

films. ‘That film was exciting because it was a strong storm and it caused a lot of damage. It was

great to get it on TV.’ 4___ ‘My friends and I heard screams when we were filming. We followed

the sound and found some people inside a building. They couldn’t get out, so they were very

relieved when we rescued them. It was great to help people like that.’

Perhaps you have to be a little crazy to be a storm chaser. Certainly, some people say that storm

chasers just want to do something thrilling. 5___ So actually, they often save lives.

Gap 2

Storm chasers

North America is famous for its wide open spaces, and this landscape can cause some very

exciting weather. In fact, the USA has more tornadoes than any other country – there are about

1,200 every year in a part of the country called 'Tornado Alley'. 1

___ It's also in this area that there

are hundreds of people studying the weather. They are just normal people, but their favourite

activity is following storms and getting as close as possible to a tornado! We call these people

'storm chasers', and it’s quite easy to become a storm chaser these days. All you need is a mobile

phone, a good car and GPS.

Gabe Matthews is a storm chaser, and he follows the weather as often as possible. ‘Seeing a

powerful tornado is an amazing experience,’ says Gabe, 'but it isn't easy to be in the right place at

the right time. 2_____

___ When we know that a big tornado is coming, we have to drive a long way.

Then we have to wait for ages before we see the weather changing. But when that starts to

happen, it’s so exciting.’

Many people become storm chasers because they like the danger. But Gabe is always very

careful. 3

___ 'Once I saw cars flying through the air,' says Gabe, 'and a big American truck! That

was really exciting, but we watched it from far enough away. You don’t want those cars to hit you!’

Another reason people chase storms is to film them. A news channel recently used one of Gabe’s

films. ‘That film was exciting because it was a strong storm and it caused a lot of damage. It was

great to get it on TV.’ 4

___ ‘My friends and I heard screams when we were filming. We followed

the sound and found some people inside a building. They couldn’t get out, so they were very

relieved when we rescued them. It was great to help people like that.’

Perhaps you have to be a little crazy to be a storm chaser. Certainly, some people say that storm

chasers just want to do something thrilling. 5

___ So actually, they often save lives.

Gap 3

Storm chasers

North America is famous for its wide open spaces, and this landscape can cause some very

exciting weather. In fact, the USA has more tornadoes than any other country – there are about

1,200 every year in a part of the country called 'Tornado Alley'. 1

___ It's also in this area that there

are hundreds of people studying the weather. They are just normal people, but their favourite

activity is following storms and getting as close as possible to a tornado! We call these people

'storm chasers', and it’s quite easy to become a storm chaser these days. All you need is a mobile

phone, a good car and GPS.

Gabe Matthews is a storm chaser, and he follows the weather as often as possible. ‘Seeing a

powerful tornado is an amazing experience,’ says Gabe, 'but it isn't easy to be in the right place at

the right time. 2

___ When we know that a big tornado is coming, we have to drive a long way.

Then we have to wait for ages before we see the weather changing. But when that starts to

happen, it’s so exciting.’

Many people become storm chasers because they like the danger. But Gabe is always very

careful. 3____ 'Once I saw cars flying through the air,' says Gabe, 'and a big American truck! That

was really exciting, but we watched it from far enough away. You don’t want those cars to hit you!’

Another reason people chase storms is to film them. A news channel recently used one of Gabe’s

films. ‘That film was exciting because it was a strong storm and it caused a lot of damage. It was

great to get it on TV.’ 4

___ ‘My friends and I heard screams when we were filming. We followed

the sound and found some people inside a building. They couldn’t get out, so they were very

relieved when we rescued them. It was great to help people like that.’

Perhaps you have to be a little crazy to be a storm chaser. Certainly, some people say that storm

chasers just want to do something thrilling. 5

___ So actually, they often save lives.

Gap 4

Storm chasers

North America is famous for its wide open spaces, and this landscape can cause some very

exciting weather. In fact, the USA has more tornadoes than any other country – there are about

1,200 every year in a part of the country called 'Tornado Alley'. 1

___ It's also in this area that there

are hundreds of people studying the weather. They are just normal people, but their favourite

activity is following storms and getting as close as possible to a tornado! We call these people

'storm chasers', and it’s quite easy to become a storm chaser these days. All you need is a mobile

phone, a good car and GPS.

Gabe Matthews is a storm chaser, and he follows the weather as often as possible. ‘Seeing a

powerful tornado is an amazing experience,’ says Gabe, 'but it isn't easy to be in the right place at

the right time. 2

___ When we know that a big tornado is coming, we have to drive a long way.

Then we have to wait for ages before we see the weather changing. But when that starts to

happen, it’s so exciting.’

Many people become storm chasers because they like the danger. But Gabe is always very

careful. 3___ 'Once I saw cars flying through the air,' says Gabe, 'and a big American truck! That

was really exciting, but we watched it from far enough away. You don’t want those cars to hit you!’

Another reason people chase storms is to film them. A news channel recently used one of Gabe’s

films. ‘That film was exciting because it was a strong storm and it caused a lot of damage. It was

great to get it on TV.’ 4___ ‘My friends and I heard screams when we were filming. We followed

the sound and found some people inside a building. They couldn’t get out, so they were very

relieved when we rescued them. It was great to help people like that.’

Perhaps you have to be a little crazy to be a storm chaser. Certainly, some people say that storm

chasers just want to do something thrilling. 5___ So actually, they often save lives.

Gap 5

Storm chasers

North America is famous for its wide open spaces, and this landscape can cause some very

exciting weather. In fact, the USA has more tornadoes than any other country – there are about

1,200 every year in a part of the country called 'Tornado Alley'. 1

___ It's also in this area that there

are hundreds of people studying the weather. They are just normal people, but their favourite

activity is following storms and getting as close as possible to a tornado! We call these people

'storm chasers', and it’s quite easy to become a storm chaser these days. All you need is a mobile

phone, a good car and GPS.

Gabe Matthews is a storm chaser, and he follows the weather as often as possible. ‘Seeing a

powerful tornado is an amazing experience,’ says Gabe, 'but it isn't easy to be in the right place at

the right time. 2

___ When we know that a big tornado is coming, we have to drive a long way.

Then we have to wait for ages before we see the weather changing. But when that starts to

happen, it’s so exciting.’

Many people become storm chasers because they like the danger. But Gabe is always very

careful. 3

___ 'Once I saw cars flying through the air,' says Gabe, 'and a big American truck! That

was really exciting, but we watched it from far enough away. You don’t want those cars to hit you!’

Another reason people chase storms is to film them. A news channel recently used one of Gabe’s

films. ‘That film was exciting because it was a strong storm and it caused a lot of damage. It was

great to get it on TV.’ 4

___ ‘My friends and I heard screams when we were filming. We followed

the sound and found some people inside a building. They couldn’t get out, so they were very

relieved when we rescued them. It was great to help people like that.’

Perhaps you have to be a little crazy to be a storm chaser. Certainly, some people say that storm

chasers just want to do something thrilling. 5___ So actually, they often save lives.

8 Read the text. Match paragraphs A–E of the text with questions 1–7. There are two extra questions.

In which paragraph does the mystery shopper tell us …

1 how a mystery shopper describes good service?  

Mystery shopper

A Rita Adams (not her real name) has an interesting job, but she’s not allowed to tell anyone about it in real life: ‘I’m a Mystery Shopper. That means that if I go shopping or go to a restaurant for a meal, people think that I’m a normal customer, but actually I’m there to check that everything’s OK.’

B Rita is paid by the company that owns the restaurant or shop. ‘Large companies want to know what’s happening in their business, but it’s difficult for them to find out what the service is like or if the tables are clean, because if a manager visits, everyone will make a special effort.’ Most companies want to know what things are like for a normal customer – that’s why Rita’s job is so important. ‘If I go to a restaurant, I’ll check the time it takes for the food to arrive and if the table is clean. I also make sure the waiters say what they’re supposed to say.’

C Although Rita looks for things that are wrong with a place, she likes it when staff are doing a good job. ‘I can usually find problems, but I really like it when I get good service. Sometimes a member of staff is very good at their job and they do everything they can for me as the customer. In my job, we call that “going the extra mile”.’

D ‘For every job I do, I have to write a report. I have to describe members of staff or write down their names if they are wearing a badge. The company can then use my report to sort out problems and also to give rewards to staff that are doing a good job.’

E Rita enjoys the job, but it isn’t as easy as people think: ‘I get lots of free meals, but I never really relax when I’m working. I don’t do the reports until later, but I have to make notes or I’ll forget things.’ And there’s one thing that she needs to be particularly careful about: ‘If staff find out I’m a mystery shopper, I’ll lose my job. So I have to look like a normal customer. I’m quite good at that now, but I’m always slightly anxious that one day someone will guess what I do!’

2. what she’s going to do in the future?

Match paragraphs A–E of the text with questions 1–7. There are two extra questions.

Mystery shopper

A Rita Adams (not her real name) has an interesting job, but she’s not allowed to tell anyone about it in real life: ‘I’m a Mystery Shopper. That means that if I go shopping or go to a restaurant for a meal, people think that I’m a normal customer, but actually I’m there to check that everything’s OK.’

B Rita is paid by the company that owns the restaurant or shop. ‘Large companies want to know what’s happening in their business, but it’s difficult for them to find out what the service is like or if the tables are clean, because if a manager visits, everyone will make a special effort.’ Most companies want to know what things are like for a normal customer – that’s why Rita’s job is so important. ‘If I go to a restaurant, I’ll check the time it takes for the food to arrive and if the table is clean. I also make sure the waiters say what they’re supposed to say.’

C Although Rita looks for things that are wrong with a place, she likes it when staff are doing a good job. ‘I can usually find problems, but I really like it when I get good service. Sometimes a member of staff is very good at their job and they do everything they can for me as the customer. In my job, we call that “going the extra mile”.’

D ‘For every job I do, I have to write a report. I have to describe members of staff or write down their names if they are wearing a badge. The company can then use my report to sort out problems and also to give rewards to staff that are doing a good job.’

E Rita enjoys the job, but it isn’t as easy as people think: ‘I get lots of free meals, but I never really relax when I’m working. I don’t do the reports until later, but I have to make notes or I’ll forget things.’ And there’s one thing that she needs to be particularly careful about: ‘If staff find out I’m a mystery shopper, I’ll lose my job. So I have to look like a normal customer. I’m quite good at that now, but I’m always slightly anxious that one day someone will guess what I do!’

8 Read the text. Match paragraphs A–E of the text with questions 1–7. There are two extra questions.

In which paragraph does the mystery shopper tell us …

3 what her job title means?         ___

Mystery shopper

A Rita Adams (not her real name) has an interesting job, but she’s not allowed to tell anyone about it in real life: ‘I’m a Mystery Shopper. That means that if I go shopping or go to a restaurant for a meal, people think that I’m a normal customer, but actually I’m there to check that everything’s OK.’

B Rita is paid by the company that owns the restaurant or shop. ‘Large companies want to know what’s happening in their business, but it’s difficult for them to find out what the service is like or if the tables are clean, because if a manager visits, everyone will make a special effort.’ Most companies want to know what things are like for a normal customer – that’s why Rita’s job is so important. ‘If I go to a restaurant, I’ll check the time it takes for the food to arrive and if the table is clean. I also make sure the waiters say what they’re supposed to say.’

C Although Rita looks for things that are wrong with a place, she likes it when staff are doing a good job. ‘I can usually find problems, but I really like it when I get good service. Sometimes a member of staff is very good at their job and they do everything they can for me as the customer. In my job, we call that “going the extra mile”.’

D ‘For every job I do, I have to write a report. I have to describe members of staff or write down their names if they are wearing a badge. The company can then use my report to sort out problems and also to give rewards to staff that are doing a good job.’

E Rita enjoys the job, but it isn’t as easy as people think: ‘I get lots of free meals, but I never really relax when I’m working. I don’t do the reports until later, but I have to make notes or I’ll forget things.’ And there’s one thing that she needs to be particularly careful about: ‘If staff find out I’m a mystery shopper, I’ll lose my job. So I have to look like a normal customer. I’m quite good at that now, but I’m always slightly anxious that one day someone will guess what I do!’

In which paragraph does the mystery shopper tell us …

4 what companies do with the information they receive from her? ___

Match paragraphs A–E of the text with questions 1–7. There are two

Mystery shopper

A Rita Adams (not her real name) has an interesting job, but she’s not allowed to tell anyone about it in real life: ‘I’m a Mystery Shopper. That means that if I go shopping or go to a restaurant for a meal, people think that I’m a normal customer, but actually I’m there to check that everything’s OK.’

B Rita is paid by the company that owns the restaurant or shop. ‘Large companies want to know what’s happening in their business, but it’s difficult for them to find out what the service is like or if the tables are clean, because if a manager visits, everyone will make a special effort.’ Most companies want to know what things are like for a normal customer – that’s why Rita’s job is so important. ‘If I go to a restaurant, I’ll check the time it takes for the food to arrive and if the table is clean. I also make sure the waiters say what they’re supposed to say.’

C Although Rita looks for things that are wrong with a place, she likes it when staff are doing a good job. ‘I can usually find problems, but I really like it when I get good service. Sometimes a member of staff is very good at their job and they do everything they can for me as the customer. In my job, we call that “going the extra mile”.’

D ‘For every job I do, I have to write a report. I have to describe members of staff or write down their names if they are wearing a badge. The company can then use my report to sort out problems and also to give rewards to staff that are doing a good job.’

E Rita enjoys the job, but it isn’t as easy as people think: ‘I get lots of free meals, but I never really relax when I’m working. I don’t do the reports until later, but I have to make notes or I’ll forget things.’ And there’s one thing that she needs to be particularly careful about: ‘If staff find out I’m a mystery shopper, I’ll lose my job. So I have to look like a normal customer. I’m quite good at that now, but I’m always slightly anxious that one day someone will guess what I do!’

Match paragraphs A–E of the text with questions 1–7. There are two extra questions.

why companies employ mystery shoppers?     ___

Mystery shopper

A Rita Adams (not her real name) has an interesting job, but she’s not allowed to tell anyone about it in real life: ‘I’m a Mystery Shopper. That means that if I go shopping or go to a restaurant for a meal, people think that I’m a normal customer, but actually I’m there to check that everything’s OK.’

B Rita is paid by the company that owns the restaurant or shop. ‘Large companies want to know what’s happening in their business, but it’s difficult for them to find out what the service is like or if the tables are clean, because if a manager visits, everyone will make a special effort.’ Most companies want to know what things are like for a normal customer – that’s why Rita’s job is so important. ‘If I go to a restaurant, I’ll check the time it takes for the food to arrive and if the table is clean. I also make sure the waiters say what they’re supposed to say.’

C Although Rita looks for things that are wrong with a place, she likes it when staff are doing a good job. ‘I can usually find problems, but I really like it when I get good service. Sometimes a member of staff is very good at their job and they do everything they can for me as the customer. In my job, we call that “going the extra mile”.’

D ‘For every job I do, I have to write a report. I have to describe members of staff or write down their names if they are wearing a badge. The company can then use my report to sort out problems and also to give rewards to staff that are doing a good job.’

E Rita enjoys the job, but it isn’t as easy as people think: ‘I get lots of free meals, but I never really relax when I’m working. I don’t do the reports until later, but I have to make notes or I’ll forget things.’ And there’s one thing that she needs to be particularly careful about: ‘If staff find out I’m a mystery shopper, I’ll lose my job. So I have to look like a normal customer. I’m quite good at that now, but I’m always slightly anxious that one day someone will guess what I do!’

6. why she must keep her job title secret?     ___

Match paragraphs A–E of the text with questions 1–7. There are two extra questions.

Mystery shopper

A Rita Adams (not her real name) has an interesting job, but she’s not allowed to tell anyone about it in real life: ‘I’m a Mystery Shopper. That means that if I go shopping or go to a restaurant for a meal, people think that I’m a normal customer, but actually I’m there to check that everything’s OK.’

B Rita is paid by the company that owns the restaurant or shop. ‘Large companie nos want to know what’s happening in their business, but it’s difficult for them to find out what the service is like or if the tables are clean, because if a manager visits, everyone will make a special effort.’ Most companies want to know what things are like for a normal customer – that’s why Rita’s job is so important. ‘If I go to a restaurant, I’ll check the time it takes for the food to arrive and if the table is clean. I also make sure the waiters say what they’re supposed to say.’

C Although Rita looks for things that are wrong with a place, she likes it when staff are doing a good job. ‘I can usually find problems, but I really like it when I get good service. Sometimes a member of staff is very good at their job and they do everything they can for me as the customer. In my job, we call that “going the extra mile”.’

D ‘For every job I do, I have to write a report. I have to describe members of staff or write down their names if they are wearing a badge. The company can then use my report to sort out problems and also to give rewards to staff that are doing a good job.’

E Rita enjoys the job, but it isn’t as easy as people think: ‘I get lots of free meals, but I never really relax when I’m working. I don’t do the reports until later, but I have to make notes or I’ll forget things.’ And there’s one thing that she needs to be particularly careful about: ‘If staff find out I’m a mystery shopper, I’ll lose my job. So I have to look like a normal customer. I’m quite good at that now, but I’m always slightly anxious that one day someone will guess what I do!’

Match paragraphs A–E of the text with questions 1–7. There are two extra questions.

about one waiter who gave her excellent service?   ___

Mystery shopper

A Rita Adams (not her real name) has an interesting job, but she’s not allowed to tell anyone about it in real life: ‘I’m a Mystery Shopper. That means that if I go shopping or go to a restaurant for a meal, people think that I’m a normal customer, but actually I’m there to check that everything’s OK.’

B Rita is paid by the company that owns the restaurant or shop. ‘Large companies want to know what’s happening in their business, but it’s difficult for them to find out what the service is like or if the tables are clean, because if a manager visits, everyone will make a special effort.’ Most companies want to know what things are like for a normal customer – that’s why Rita’s job is so important. ‘If I go to a restaurant, I’ll check the time it takes for the food to arrive and if the table is clean. I also make sure the waiters say what they’re supposed to say.’

C Although Rita looks for things that are wrong with a place, she likes it when staff are doing a good job. ‘I can usually find problems, but I really like it when I get good service. Sometimes a member of staff is very good at their job and they do everything they can for me as the customer. In my job, we call that “going the extra mile”.’

D ‘For every job I do, I have to write a report. I have to describe members of staff or write down their names if they are wearing a badge. The company can then use my report to sort out problems and also to give rewards to staff that are doing a good job.’

E Rita enjoys the job, but it isn’t as easy as people think: ‘I get lots of free meals, but I never really relax when I’m working. I don’t do the reports until later, but I have to make notes or I’ll forget things.’ And there’s one thing that she needs to be particularly careful about: ‘If staff find out I’m a mystery shopper, I’ll lose my job. So I have to look like a normal customer. I’m quite good at that now, but I’m always slightly anxious that one day someone will guess what I do!’