Choose the odd line: Which careers are there in the hotel industry?
Choose the wrong line: A hotel is … .?
The word ‘motel’ was created by combining … and … .
Choose the correct variant: ‘Hello, reception. We need some more toiletries in the bathroom – we’re out of shampoo’.
Find the synonym to the word: ‘cheap’
Choose the most appropriate beginning to the phrase: ‘I’ll book a wake-up call for you now.‘
Choose the most appropriate answer: ‘Does a successful business always work to improve customer service’ ?
Fill in the blanks with the correct variant: … is situated in a place where tourists like to stay, often near the sea. Guests may stay for a week or two, and usually book it in advance.
Fill in the blanks with the correct variant: … is built specially to provide services to motorists.
Choose the odd line: Which of the following words can be considered as accommodation?
Choose the most appropriate answer: ‘Which problems can there be with the guests at the hotel ?
Choose the correct variant: ‘піклуватися про багаж’
Choose the odd line: Which special services and facilities can be provided in hotels ?
Choose the correct grammar tense: ‘Have you ever worked at the hotel yet’ ?
What should the receptionist do if she / he hears a customer’s mistake about the date of booking accommodation ?
Complete the question with the most suitable answer: ‘Could we have the bill for room 234, please’?
Choose the correct answer: ‘What is tourism’?
Choose the odd line: Why do people travel ?
Fill in the correct variant: The ……… is responsible for the restaurant and the waiting staff.
Choose the correct answer: What has the development of tourism as a mass industry depended on ?
Choose the most complete answer: Which things is tourism affected by ?
Choose the correct grammar tense: ‘The growth rate of tourism has generally exceeded the growth rate for the worldwide economy.’
The …………………………serve drinks to customers, mix cocktails, and clean all the glasses.
Find the appropriate adverb: Test the alarms... .
Find the appropriate adverb or adjective: Cleaning products must be marked... .
What must you know first when you are going to work at the hotel?
What do you know about fire exits?
Why should we keep the hotel clean and tidy at all times?
What should we do if we see an accident?
Where can we find the list of trained first aiders?
Where should we keep cleaning products?
Complete the sentences with the correct adjective or adverb: The Regal is a very ...hotel?
Complete the sentences with the correct adjective or adverb: The group from Norway arrived very...?
Complete the sentences with the correct adjective or adverb: Front desk staff must speak ...to guests?
What do you do in case of fire ?
What do you do in case of a small fire?
Find the incorrect answer: What should we do in case of fire?
When should we direct the guests to the assembly points?
Make up a question and choose the correct answer: They arrived at the hotel at night. ?
Make up a question and choose the correct answer: He reserved two double rooms.?
Make up a question and choose the correct answer: You heard what she said.?
Make up a question and choose the correct answer: He needs his trousers this afternoon.?
Make up a question and choose the correct answer: The room attendants need to change the towels every day. ?
Make up a question and choose the correct answer: He called from Istanbul.?
Make up a question and choose the correct answer: She ordered a cooked breakfast.?
Make up a question and choose the correct answer: You booked a table for one o’clock.?
Make up a question and choose the correct answer: We need to prepare lunch vegetables?
Make up a question and choose the correct answer: The guest in room 292 needs a taxi now.
The room attendants ...change the beds every day.
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