Focus 2 Unit 7 A letter of complaint

1 Dear Sir or Madam

I am writing to _____about the service provided by your restaurant. I recently organised my seventeenth birthday party at JW's AII-American Diner. I booked a table for 8.00,

but when we arrived, the waitress said there was no reservation. We waited half an hour for a table.

When we finally sat down. we were told that the chef was sick that day and we would have to wait at least an hour for our meal. The food arrived after seventy-five minutes and four out of ten orders were _____ • My vegetarian friend was given a steak!

I am very _____with your service and feel sorry

that I chose your restaurant for my birthday party

I would be ____ if you could invite my fnends and me for a free meal in one of your other restaurants.

In case it is impossible I insist on sending me a _____ for the cost of the meal.

Yours ___

Mary Green