9th form Reading "Formal and Informal Style in Emailing"

1. One area of difference _____ traditional letters and emails is in greetings.

2. In a letter, it is normal to start ____ "Dear Mr. Black", in an email it is also acceptable to begin in this way - but it is also very common to write only the person's name.

3. The same ____ to the ending of an email.

4. In more formal email messages you _____ better use the same kind of ending like in a letter.

5. _____, in informal messages it is more common to use an informal ending.

6. Although emails seem to be short messages and _____ to be easy to write, before you send your email go through the following checklist:

7. - keep yor message short;

- do not use abbreviations ___ you are certain people will understand them correctly;

8. - use capital letter only ___ special emphasis;

- do not underline;

9. - put a complete line space ____ paragraphs;

- check the attachments;

10. - make sure your spelling and grammar ____ correct;

- make sure you are sending your email to a right person.

11. Some people use emotions or smiley icons in ____ messages to friends.

12. They show emotions or attitudes ____ the writer.