business letters

 a heading

  a name

a nice cover 

      decide what you are going to sing

     decide what you are going to say

    decide what you are going to eat 

    long

   complicated 

     short

     that everyone can understand

      that everyone can forget

.      that everyone can forgive 

     your reader must be able to taste what you mean 

     your reader must be able to fill what you mean 

     your reader must be able to see what you mean 

  your reader must be given all necessary information 

   your reader must be given all necessary intonation 

your reader must be given all necessary pronunciation 

     your reader is a lazy person with a lot of time to waste 

      your reader is a busy person with no time to waste 

   your reader is a crazy person with no money to waste 

     your reader must be addressed to in a rude tone 

    your reader must be addressed to in a lovely tone 

     your reader must be addressed to in a polite tone 

    your reader may get a bad impression if there are mistakes in grammar

    your reader may get a bad position if there are mistakes in grammar

     your reader may get a bad education if there are mistakes in grammar 

   If we don’t know the name of the addressee

   If we know the name of the addressee

    If we know the position of the addressee 

 Your early reply will be appreciated

Thank you for your letter of ....

   I look forward to hearing from you again

     Everyday spoken speech

     Colloquial word and slang

     Frequent use of impersonal sentences