Business writing

Complete the sentence with the right word.

If you do not want to keep an old email, you can ... it.

Complete the sentence with the right word.

When you get an email, you must ... it before you can read it.

You can include a ... to a website in your email.

Dear Mr Prabang,

As we agreed, I am sending the contract as an .... It is a PDF file.

Please let me know if you have any queries.

Yours,

Andrew Mortimer

Dear Mrs Piano,

I am interested in applying for the post as Account Manager (ref. 23JS56).

Could you please ... me further details?

With thanks,

Zara Hussein

You've received the email. Read it and answer the question about it.

From: Samir

To: Sales Team

CC: Hatem Trabelsi; Patricia Bartlett

Subject: RE: Meeting next week

Attachments: New proposal.rtf (376KB)

Hello Sales Team,

I’ve got an idea for next week – see the attached file. I’d like to hear what you think about my suggestion.

I think Hatem and Patricia may be interested, so I’ve copied them in too. Let’s talk more at the meeting next week.

Regards, Samir

Who is the email from?

You've received the email. Read it and answer the question about it.

From: Samir

To: Sales Team

CC: Hatem Trabelsi; Patricia Bartlett

Subject: RE: Meeting next week

Attachments: New proposal.rtf (376KB)

Hello Sales Team,

I’ve got an idea for next week – see the attached file. I’d like to hear what you think about my suggestion.

I think Hatem and Patricia may be interested, so I’ve copied them in too. Let’s talk more at the meeting next week.

Regards, Samir

What does the writer want you to do?

Match the ending of the sentence to the beginning.

What time would you like...

Match the ending of the sentence to the beginning.

I look forward...

Choose the correctly punctuated email.

Which one word is correctly spelt?

Which one word is correctly spelt?

Which one word is correctly spelt?

Complete the question 1 with the appropriate question word.

From: Mercy Okolo (mercy_okolo@nigeria_education.net)

To: Angela Jones (angela.jones@stancliffschool.org.uk)

Subject: School partnership

Dear Angela,

Thank you for your email. The children at my school are learning about schools in the UK and other countries. I have some questions about your school.

1. ... is the head teacher?

2. ... subject do you teach?

3. ... pupils are there at your school?

4. ... in the morning does your school start?

5. ... from school do the children live?

6. ... do the children play sports at school?

Can you let me know? I look forward to working with you.

Best wishes,

Mercy

Mercy Okolo

Head Teacher – Government Secondary School – Abuja, Nigeria

Complete the question 3 with the appropriate question word.

From: Mercy Okolo (mercy_okolo@nigeria_education.net)

To: Angela Jones (angela.jones@stancliffschool.org.uk)

Subject: School partnership

Dear Angela,

Thank you for your email. The children at my school are learning about schools in the UK and other countries. I have some questions about your school.

1. ... is the head teacher?

2. ... subject do you teach?

3. ... pupils are there at your school?

4. ... in the morning does your school start?

5. ... from school do the children live?

6. ... do the children play sports at school?

Can you let me know? I look forward to working with you.

Best wishes,

Mercy

Mercy Okolo

Head Teacher – Government Secondary School – Abuja, Nigeria

Complete the question 4 with the appropriate question word.

From: Mercy Okolo (mercy_okolo@nigeria_education.net)

To: Angela Jones (angela.jones@stancliffschool.org.uk)

Subject: School partnership

Dear Angela,

Thank you for your email. The children at my school are learning about schools in the UK and other countries. I have some questions about your school.

1. ... is the head teacher?

2. ... subject do you teach?

3. ... pupils are there at your school?

4. ... in the morning does your school start?

5. ... from school do the children live?

6. ... do the children play sports at school?

Can you let me know? I look forward to working with you.

Best wishes,

Mercy

Mercy Okolo

Head Teacher – Government Secondary School – Abuja, Nigeria

Choose the correct preposition.

What sports are you good ___?

Choose the correct preposition.

What subjects are you interested ___?

Choose the correct preposition.

At your school, what are you learning ___?

Choose the correct preposition.

Who do you go to school ___?

Complete the email with the appropriate question.

Dear Mr Roberts,

I will come and collect you from London Heathrow Airport next Tuesday.  ... I look forward to meeting you next week.

Regards, Sheila Fiston

Complete the email with the appropriate question.

Hello again Atoshi,

I would like to post the documents to your office, but I do not have your work address. ... As soon as I have it, I will send them to you.

With thanks, Jose Gutiérrez

Indicate two NOT correctly formed questions. 

Indicate two NOT correctly formed questions. 

Which three phrases are NOT an appropriate way to end a formal email? (Three are not.)

Complete the emails with the sentence.

Hello Hiroshi,

I can phone you on Thursday at 10:30 am. Can you let me know if that is convenient, please?  ...

Regards, Jack

Complete the email with the sentence.

Dear Mrs Kapusta, I am writing to confirm our appointment in my office on Tuesday January 28.

Please report to Reception when you arrive, and they will direct you to my office. I hope you have a safe journey here, and ... on Tuesday.

With best wishes, Tony Donizetti

Complete the email with the sentence.

Dear Jackie,

Congratulations on getting the job. My team in the International Office and I would like to welcome you to Bakewell University. I am sure you will enjoy your new role.  ...

Best wishes,

Ewa

Ewa Jones – Director, International Office – Bakewell University