Hotel management HRS

Maintaining the physical plant of the hotel

Overseeing the day-to-day operations of the hotel

Handling guest reservations

Preparing and serving food and beverages

Cleaning and maintaining guest rooms

Greeting guests, handling check-ins and check-outs, and providing information

Managing the hotel's finances

Cleaning and maintaining guest rooms and public areas

Handling guest reservations

Managing the hotel's food and beverage operations

Providing guests with information about local attractions and services

Handling guest complaints

Document detailing a guest's room assignment

Detailed record of a guest's account, including charges and payments

List of hotel amenities and services

Average Daily Rate

Average Daily Revenue

Average Daily Occupancy

Dividing total revenue by the number of rooms sold

Dividing total revenue by the number of available rooms

Dividing total revenue by the average daily rate

Accepting more reservations than there are available rooms

Cancelling reservations due to lack of occupancy

Providing guests with upgraded rooms

Managing the hotel's physical plant

Maximizing revenue by strategically pricing rooms

Handling guest complaints

Manage the hotel's finances

Track and manage guest reservations, room assignments, and payments

Handle housekeeping tasks

Manage the hotel's physical plant

Track and manage guest information, preferences, and interactions

Handle housekeeping tasks

Assess the quality of the hotel's services

Manage the hotel's finances

Track and manage guest reservations

Managing the hotel's physical plant

Monitoring and responding to online reviews

Handling guest complaints

Maximizing profits

Minimizing the hotel's environmental impact

Providing excellent customer service

Physical appearance and decor

Reputation and image in the marketplace

Marketing and advertising strategy

The group of people the hotel aims to attract as guests

The hotel's staff members

The hotel's competitors

Its unique selling points that differentiate it from competitors

Its physical location

Its size and number of rooms

Managing the hotel's finances

Maximizing revenue through pricing strategies and demand forecasting

Handling guest complaints

Outlines the hotel's policies and procedures

Contains guest contact information

Tracks and manages guest reservations

The hotel's goals and objectives

The hotel's physical plant

The hotel's staff members