Reading

consumers didn't feel comfortable using computers

There was a lack of trust on the part of the consumers

There were no guidelines for potential consumers to follow

Consumers could find more bargains if they visited the shops

Only capital letters should be used

Some software should be used to make a strong password

Special symbols should be used instead of letters

Different passwords should be used for different sites

you shouldn't use the same site more than once

even websites you know may sell low-quality products

search engines might link you to sites which are dishonest

shoppers should browse the Net before making a choice

sites which have locked padlock symbol

sites which appear on a search engine

sites which do not have spelling mistakes

sites which start with either HTTPS:// or HTTP://

only use credit cards

inform their bank of their activities

compare purchases and their financial statements

use their credit card as insurance

the same computer is used regularly

the hacker is highly skilled

certain measures are not taken by the consumer

a shopping session is too short