Solutions Pre-Intermediate Unit 5

We bought this ring at the in the High Street.

James has got a job. He sells newspapers at the .

Can you buy some perfume at the , please?

I'm just going to the to get some fresh beef for dinner.

Penny bought some new boots at the last week.

Can I get a ? 

I’ll in another shop.

I’ve got the . Can I have my money back?

I'll try else.

That’s not good .

Put the verbs into the correct tense (simple past or present perfect simple).

Mother: I want to prepare dinner. (you / wash)  the dishes yet?

Daughter: I (wash)  the dishes yesterday, but I (have / not)  the time yet to do it today.

Mother: (you / do / already)  your homework?

Daughter: No, I (come / just)  home from school.

Mother: You (come)  home from school two hours ago!

Daughter: Well, but my friend Lucy (call)  when I (arrive)  and I (finish / just)  the phone call.

Mother: (you / see / not)  Lucy at school in the morning?

Daughter: Yes, but we (have / not)  time to talk then.

Put the verbs into the correct tense (simple past or present perfect simple).

Mother: I want to prepare dinner. (you / wash)  the dishes yet?

Daughter: I (wash)  the dishes yesterday, but I (have / not)  the time yet to do it today.

Mother: (you / do / already)  your homework?

Daughter: No, I (come / just)  home from school.

Mother: You (come)  home from school two hours ago!

Daughter: Well, but my friend Lucy (call)  when I (arrive)  and I (finish / just)  the phone call.

Mother: (you / see / not)  Lucy at school in the morning?

Daughter: Yes, but we (have / not)  time to talk then.

Mother: I want to prepare dinner. (you / wash)  the dishes yet?

Daughter: I (wash)  the dishes yesterday, but I (have / not)  the time yet to do it today.

Mother: (you / do / already)  your homework?

Daughter: No, I (come / just)  home from school.

Mother: You (come)  home from school two hours ago!

Daughter: Well, but my friend Lucy (call)  when I (arrive)  and I (finish / just)  the phone call.

Mother: (you / see / not)  Lucy at school in the morning?

Daughter: Yes, but we (have / not)  time to talk then.

Mother: I want to prepare dinner. (you / wash)  the dishes yet?

Daughter: I (wash)  the dishes yesterday, but I (have / not)  the time yet to do it today.

Mother: (you / do / already)  your homework?

Daughter: No, I (come / just)  home from school.

Mother: You (come)  home from school two hours ago!

Daughter: Well, but my friend Lucy (call)  when I (arrive)  and I (finish / just)  the phone call.

Mother: (you / see / not)  Lucy at school in the morning?

Daughter: Yes, but we (have / not)  time to talk then.

Mother: I want to prepare dinner. (you / wash)  the dishes yet?

Daughter: I (wash)  the dishes yesterday, but I (have / not)  the time yet to do it today.

Mother: (you / do / already)  your homework?

Daughter: No, I ( come / just) home from school.

Mother: You (come)  home from school two hours ago!

Daughter: Well, but my friend Lucy (call)  when I (arrive)  and I (finish / just)  the phone call.

Mother: (you / see / not)  Lucy at school in the morning?

Daughter: Yes, but we (have / not)  time to talk then.

Mother: I want to prepare dinner. (you / wash)  the dishes yet?

Daughter: I (wash)  the dishes yesterday, but I (have / not)  the time yet to do it today.

Mother: (you / do / already)  your homework?

Daughter: No, I ( come / just) home from school.

Mother: You (come)  home from school two hours ago!

Daughter: Well, but my friend Lucy (call)  when I (arrive)  and I (finish / just)  the phone call.

Mother: (you / see / not)  Lucy at school in the morning?

Daughter: Yes, but we (have / not)  time to talk then.

Mother: I want to prepare dinner. (you / wash)  the dishes yet?

Daughter: I (wash)  the dishes yesterday, but I (have / not)  the time yet to do it today.

Mother: (you / do / already)  your homework?

Daughter: No, I ( come / just) home from school.

Mother: You (come)  home from school two hours ago!

Daughter: Well, but my friend Lucy (call)  when I (arrive)  and I (finish / just)  the phone call.

Mother: (you / see )  Lucy at school in the morning?

Daughter: Yes, but we (have / not)  time to talk then.

Mother: I want to prepare dinner. (you / wash)  the dishes yet?

Daughter: I (wash)  the dishes yesterday, but I (have / not)  the time yet to do it today.

Mother: (you / do / already)  your homework?

Daughter: No, I ( come / just) home from school.

Mother: You (come)  home from school two hours ago!

Daughter: Well, but my friend Lucy (call)  when I (arrive)  and I (finish / just)  the phone call.

Mother: (you / see )  Lucy at school in the morning?

Daughter: Yes, but we (have / not)  time to talk then.

Dialogue between a clerk and a client complaining about computer problem that was bought in a store

Store Clerk: Good morning, how can I help you?

Customer: Hi,

Store Clerk: Have you got a receipt with you?

Customer: 

Store Clerk: There’s a one-year store warranty on this computer. We’ll be able to take a look at it today at no charge to you. If we can’t find the problem. We will exchange it for a new one.

Customer  

Store clerk: 

Customer: I think it’s overheating.It gets so hot whenever I use it.

Store clerk: I’ve just finished running hardware diagnostics on the laptop. There seems tobe defects with the hardware.

Customer: Ok.

Store clerk: No problem.

Customer Services Department

Perfect Holidays

Manchester M14 5TN

1  ,

2  a holiday I recently went on with Perfect Holidays.  

My wife and I spent two weeks from 16th July at the Buena Vista Resort in Marbella;  the booking reference for our holiday is PH56342.

Firstly, the room we had was very dirty and did not have a sea view, although we paid extra for this when we booked the holiday. When we tried to explain this to the receptionist, he was extremely rude and refused 

to change our room. 

3  . They served the same dishes every mealtime and the portions were very 

small, so we never felt full. A further disappointment was the evening entertainment.  

4   the hotel offered a wide range of entertainment, but in fact there was just 

one singer with a terrible voice, who sang the same songs every night. 

 5  our bill for the holiday for your reference. 6 you could either refund my money or offer us a free trip in the future. 

I look forward to hearing from you.

7

Peter Harrison

Customer Services Department

Perfect Holidays

Manchester M14 5TN

1  ,

2  a holiday I recently went on with Perfect Holidays.  

My wife and I spent two weeks from 16th July at the Buena Vista Resort in Marbella;  the booking reference for our holiday is PH56342.

Firstly, the room we had was very dirty and did not have a sea view, although we paid extra for this when we booked the holiday. When we tried to explain this to the receptionist, he was extremely rude and refused 

to change our room. 

3  . They served the same dishes every mealtime and the portions were very 

small, so we never felt full. A further disappointment was the evening entertainment.  

4   the hotel offered a wide range of entertainment, but in fact there was just 

one singer with a terrible voice, who sang the same songs every night. 

 5  our bill for the holiday for your reference. 6 you could either refund my money or offer us a free trip in the future. 

I look forward to hearing from you.

7

Peter Harrison

Customer Services Department

Perfect Holidays

Manchester M14 5TN

1  ,

2  a holiday I recently went on with Perfect Holidays.  

My wife and I spent two weeks from 16th July at the Buena Vista Resort in Marbella;  the booking reference for our holiday is PH56342.

Firstly, the room we had was very dirty and did not have a sea view, although we paid extra for this when we booked the holiday. When we tried to explain this to the receptionist, he was extremely rude and refused 

to change our room. 

3  . They served the same dishes every mealtime and the portions were very 

small, so we never felt full. A further disappointment was the evening entertainment.  

4   the hotel offered a wide range of entertainment, but in fact there was just 

one singer with a terrible voice, who sang the same songs every night. 

 5  our bill for the holiday for your reference. 6 you could either refund my money or offer us a free trip in the future. 

I look forward to hearing from you.

7

Peter Harrison

Customer Services Department

Perfect Holidays

Manchester M14 5TN

1  ,

2  a holiday I recently went on with Perfect Holidays.  

My wife and I spent two weeks from 16th July at the Buena Vista Resort in Marbella;  the booking reference for our holiday is PH56342.

Firstly, the room we had was very dirty and did not have a sea view, although we paid extra for this when we booked the holiday. When we tried to explain this to the receptionist, he was extremely rude and refused 

to change our room. 

3  . They served the same dishes every mealtime and the portions were very 

small, so we never felt full. A further disappointment was the evening entertainment.  

4   the hotel offered a wide range of entertainment, but in fact there was just 

one singer with a terrible voice, who sang the same songs every night. 

 5  our bill for the holiday for your reference. 6 you could either refund my money or offer us a free trip in the future. 

I look forward to hearing from you.

7

Peter Harrison

Customer Services Department

Perfect Holidays

Manchester M14 5TN

1  ,

2  a holiday I recently went on with Perfect Holidays.  

My wife and I spent two weeks from 16th July at the Buena Vista Resort in Marbella;  the booking reference for our holiday is PH56342.

Firstly, the room we had was very dirty and did not have a sea view, although we paid extra for this when we booked the holiday. When we tried to explain this to the receptionist, he was extremely rude and refused 

to change our room. 

3  . They served the same dishes every mealtime and the portions were very 

small, so we never felt full. A further disappointment was the evening entertainment.  

4   the hotel offered a wide range of entertainment, but in fact there was just 

one singer with a terrible voice, who sang the same songs every night. 

 5  our bill for the holiday for your reference. 6 you could either refund my money or offer us a free trip in the future. 

I look forward to hearing from you.

7

Peter Harrison

Customer Services Department

Perfect Holidays

Manchester M14 5TN

1  ,

2  a holiday I recently went on with Perfect Holidays.  

My wife and I spent two weeks from 16th July at the Buena Vista Resort in Marbella;  the booking reference for our holiday is PH56342.

Firstly, the room we had was very dirty and did not have a sea view, although we paid extra for this when we booked the holiday. When we tried to explain this to the receptionist, he was extremely rude and refused 

to change our room. 

3  . They served the same dishes every mealtime and the portions were very 

small, so we never felt full. A further disappointment was the evening entertainment.  

4   the hotel offered a wide range of entertainment, but in fact there was just 

one singer with a terrible voice, who sang the same songs every night. 

 5  our bill for the holiday for your reference. 6 you could either refund my money or offer us a free trip in the future. 

I look forward to hearing from you.

7

Peter Harrison

Customer Services Department

Perfect Holidays

Manchester M14 5TN

1  ,

2  a holiday I recently went on with Perfect Holidays.  

My wife and I spent two weeks from 16th July at the Buena Vista Resort in Marbella;  the booking reference for our holiday is PH56342.

Firstly, the room we had was very dirty and did not have a sea view, although we paid extra for this when we booked the holiday. When we tried to explain this to the receptionist, he was extremely rude and refused 

to change our room. 

3  . They served the same dishes every mealtime and the portions were very 

small, so we never felt full. A further disappointment was the evening entertainment.  

4   the hotel offered a wide range of entertainment, but in fact there was just 

one singer with a terrible voice, who sang the same songs every night. 

 5  our bill for the holiday for your reference. 6 you could either refund my money or offer us a free trip in the future. 

I look forward to hearing from you.

7

Peter Harrison