Listen to the text 1 and choose the correct answer (A,B ,C)
1.How long are most people unemployed for?
2.Who are the people Luisa refers to as "hard to reach"
3.How do placements in sports teams and businesses help young people?
4.What does Luisa's charity encourage younger teenagers to do?
5.Why does Luisa find the job rewarding?
Listen to the text 2p.52 and say if the statement is true or false
6.According to the speaker.improvements at work always make your job easier
7.Everyone experiences personal problems at work
8.You can't choose the people you meet at work
9.It's a good idea to separate work from your personal life
10.You don't have to solve customers' problems if you have a bad day
Complete the sentence with the proper words
11.There are many good ways to.....personal conflict at work
12.My collegues are always.....about the long hours they have to do
13.I'd say that nearly everyone.......personal problems in the workplace at some points
14.In my office there are all ......of people from all over the world
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