Let’s walk the city The lessons for the 9th forms (part 1)
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Receptionist Doorman Tourist guide Animator Maid Manager hotels Porter Customs officer Doctor Controller Pilot Stewardess airports … others have to work. Some people have a rest,
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Airport Baggage claim
Departure
Arrival
Facility
Customs
Duty-free
Disabled a place where you leave or take back your luggage; special conditions that make you feel comfortable. a process of leaving some place; a shop (free of taxes) a place where your belongings are checked; an adjective that describes someone who can’t move and uses a wheel chair; a process of coming somewhere;
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Match the symbols with their names First aid
Meeting point
Arrivals
Restroom
Porters
Check room
Facility for the disabled 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 20 24 23 22 21
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Complete the heading for the hotel Guest Registration Card. Use the words below. Post code Country of residence Signature
Surname Passport No. Home address
Nationality Date of birth Place of birth
Telephone Name
KHRESCHATYK Hotel Guest Registration Card (For overseas visitors only) 1.Surname Brown 7……………………..……… Halifax 2.……….. David 8………………………..…… British 3………………….. 7 Brighton Road, 9…………………………..… C560923D London 4…………………. W13 6QW 10…………………………….. UK 5………………… 0181 674 9123 11…………………… 6…………………. 25/12/79 Name
Home address Passport No. Signature
Country of residence Post code Nationality
Date of birth Place of birth Telephone
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1. RESTAURANT
2. CONFERENCES AND MEETINGS
3. FACILITIES FOR DISABLED
4. IN-ROOM SAFES
5. COCKTAIL BAR
6. AIR-CONDITIONING
7. SWIMMING-POOL
8. FITNESS CENTRE
9. TENNIS COUTRS
10. IN-ROOM HAIR-DRYE Match the symbols with the list of hotel facilities. d b c g f e h j i a
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I want to reserve a single room. She is going to stay at the Riverside Hotel. Our guests will arrive at 5 tomorrow. We’ve never seen such a wonderful building. Give us a registration card, please. Don’t disturb me today. Ok? Can I help you, sir? How much time did it take you to get to this hotel? Do you have any facilities for disabled? What was your room service? Report the statements He said that he wanted to reserve a single room.
He said she was going to stay at the Riverside Hotel.
He said their guests would arrive at 5 the next day.
He said they had never seen such a wonderful building.
He asked to give them a registration card.
He ordered not to disturb him that day.
He asked if he could help.
He asked how much time it had taken me to get to that hotel.
He asked if they had any facilities for disabled.
He asked what my room service had been. He said / asked