Name: ___________________
Vocabulary |
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Consumer - споживач |
Redress - відшкодування |
Needs- потреби |
Receipts (cheque) - чек |
Wants – бажання |
Quality - якість |
Access – доступ |
Complaint - скарга |
Essential - важливий |
Responsibilities -обов'язки |
Hazardous - небезпечний |
Misleading - вводити в оману |
“Brainstorm”
Define the needs and wants |
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Clothes |
Medical care |
Chocolate |
Television |
Nutritious food |
Bicycle |
A new computer |
Clean air |
Clean water |
Mobile telephone |
The 8 Consumer Rights
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Reading
Put the words into the gaps in the text.
World Consumer Rights Day is an ________ day for consumers to get together and know they have rights, even in today’s world of multinational corporations. It started in 1983 and has grown ever since. It also aims to promote consumers’ rights and demand that the law and companies _________ these rights. Also on this day, campaigns take place to _________ the social injustices that ______ consumers’ rights. These can include unethical marketing, the use of __________ technologies and production processes, and the sale of __________ products. Previous campaigns have _________ on junk food and children, unethical drug promotion, access for all to energy, and corporate control of the food chain. |
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focused; |
Match the following phrases from the article.
1. |
an annual day for consumers |
a. |
grown ever since |
2 |
It started in 1983 and has |
b. |
technologies |
3. |
injustices that abuse |
c. |
the food chain |
4. |
the use of hazardous |
d. |
to get together |
5. |
Previous campaigns have focused |
e. |
consumers’ rights |
6. |
corporate control of |
f. |
on junk food and children |
Sort out the following words into the columns:
Household appliances, coat toothbrush, mobile phone, pillow, medicine, cosmetics, underwear, sport equipment, tickets, perfume, shoes.
Returnable |
Unreturnable |
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If-sentences
Task on Listening
1. |
If you buy smth. online |
a) |
name, address, delivery details and cost. |
2 |
Goods or services must be delivered |
b) |
cancelation rights. |
3 |
The trader should give |
c) |
financial services, smth. from online auction. |
4 |
The rights don’t apply when you buy |
d) |
you have more rights. |
5 |
Perishable (not returnable) goods are: |
e) |
You know your legal rights. |
6 |
When you buy online make sure you have checked price, the name and |
f) |
within 30 days of your order, or by the day you agreed. |
7 |
Before you buy get the information about your |
g) |
flowers, newspapers, CD, magazines. |
8 |
Whatever happens make sure |
h) |
full address of the seller and the reputation of the customer reviews. |