Useful phrases/Formal letters

WRITING FORMAL LETTERS

Greetings:

• Dear Sir,
• Dear Madam,
• Dear Sir or Madam,
• Dear Mr Brown,
• Dear Ms Jones,
• Dear Editor-in-Chief,
• Dear Valued Customer, 

Writing formal letters to complain (скарга):

• I am writing in order to complain about…

Introducing the complaint:

• The first thing I would like to draw your attention to is… 

Introducing further complaints:

• In addition to this it is…  

Demanding action:

• I therefore suggest that you would…

Ending the letter:

• I look forward to receiving your explanation concerning the situation.

• I look forward to receiving your reply. 

Writing formal letters to make suggestions (пропозиції):

Reason for writing:

• I am writing to offer suggestions concerning…

Making first suggestion:

• My first suggestion is…

Making further suggestions:

• Another possibility is…

Offering a choice:

• Would you therefore mind choosing between ….?
• You might choose either… or…

Ending the letter:

• I look forward to receiving your reply. 

Writing formal letters to request information (прохання про інформацію):

Reason for writing:

• I am writing to receive more detailed information about… 

Requesting first piece of information:

• The first thing I would like to know is…

Requesting further information:

• Could you also inform me ….? 

Thanking for information:

• I would like to thank you in advance for this information.

Writing formal letters to give information (надання інформації):

Reason for writing:

• I am writing to inform you about…

Providing first point:

• The first thing I would like to inform you of is…

Providing further points:

• I would also like to let you know that…

Ending the letter:

• If you require further information, please do not hesitate to ask.

Writing formal letters to request permission (прохання про дозвіл):

Reason for writing:

• I am writing to request permission for…

Making first request:

• First of all I wonder whether you would mind

Making further requests:

• I would also like to request permission to…

Thanking for permission

• Many thanks for considering my requests.

Writing formal letters of apology (пробачення):

Reason for writing:

• I sincerely apologize for…

Making first request:

• First of all I am sorry for…

Making further requests:

• I would also like to ask your apology for…

Thanking for permission

• Many thanks for considering my requests.
• I hope that this does not cause you any problems and  I do apologize for any inconvenience if it does.

Closing:

• Yours sincerely, Ann White
• Sincerely, Alice Simson.
• Sincerely yours, Kate Brown.