Презентація "Emotional Intelligence"

Researchers identify eight main groups of emotions: love fear anger Melancholy Pleasure surprise shame Disgusts

Emotional intelligence is the ability to identify and manage your own emotions and the emotions of others.

Emotional Intelligence (EQ or EI) is a term created by two researchers – Peter Salavoy and John Mayer – and popularized by Dan Goleman in his 1996 book of the same name. Peter Salavoy John Mayer

Why Emotional Intelligence (EQ) is so important ? Emotional intelligence is a key to being a good leader. EQ is helpful when working with people, as people with its higher levels can settle the conflicts. Working on your EQ level is paramount as it can help you fight with procrastination and discourage. EQ level is important is that it helps you stay healthier. EQ is helpful when you try to build the relationship with people around you. Finally, once you start developing your EQ level, your life will become stress-free.

Self-awareness Understanding your own and others’ emotions also requires a good understanding of your personal strengths, weaknesses, inner resources and, perhaps most importantly, your limits. People who are good at self-assessment generally not only have a good understanding of their strengths and weaknesses, they show a good sense of humour about themselves and their limitations. They are usually very reflective, learning from experience, and also open to feedback.

Motivation Self-motivation includes our personal drive to improve and achieve, commitment to our goals, initiative, or readiness to act on opportunities, and optimism and resilience. Self-motivation and personal time management are key skills in this area. Do not make unreasonable demands on yourself, learn to be assertive rather than just saying, ‘Yes’ to the demands of others.

Empathy Empathy is an awareness of the needs and feelings of others both individually and in groups, and being able to see things from the point of view of others. Empathy helps us to develop a stronger understanding of other people’s situations. Empathy can often be difficult to achieve. Learn to listen effectively to both the verbal and non-verbal messages of others, including body movements, gestures and physical signs of emotion. Use questions to find out more about other people and what they are feeling, and feedback to clarify that you have correctly understood their feelings. Acknowledge and respect the feelings of others even if you disagree, and avoid making comments or statements that are judgemental, belittling, rejecting or undermining.

Social Skills Social skills encompasses a wide range of relationship and interpersonal skills. These range from leadership through to influencing and persuading, and managing conflict, as well as working in a team. The term ‘social skills’ covers a wide variety of skills and competencies, many of which are rooted in self-esteem and personal confidence. By developing your social skills, being easy to talk to, being a good listener, being sharing and trustworthy, you also become more charismatic and attractive to others. This in turn improves self-esteem and confidence which makes it easier for positive personal dialogue and a greater understanding and acceptance of your own emotions.

Self-regulation or self-management is the second of the three key areas of personal skills that make up Emotional Intelligence. Self-regulation is concerned with how you control and manage yourself and your emotions, inner resources, and abilities. It also includes your ability to manage your impulses. Self-regulation also includes an element of taking responsibility for your own actions, and ensuring that what you do matches with your personal values. Self-regulation

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